This consumer complaint against USAA Insurance was first published by an anonymous source at a (now defunct) website called ComplaintsBase.com on Oct 4, 2018.
The title of the complaint was –
USAA Insurance, USAA is Stealing Your Settlements
and the user awarded a rating of 0/5 to USAA Insurance based on his/her experience.
Here is the complete text of the review which has now been deleted from the source –
USAA is not an insurance company for those in atual need of service. They will steal as much of your settlement as they can so pay attention to your money. We had to make a claim on our car. There were no injuries, we just needed to get the bumper fixed and the tail lights.They dragged the process out for weeks. We were not provided a rental so we were without a car. It was so inconvenient. They finally got around to fixing it, but instead of it being covered, like htey said it would be, only half was covered after it was fixed. We were told that we had to pay the rest out of pocket. USAA took our money for it. We should have had a lawyer. No one with good insurance should have to worry about that!
Defrauders.com Team is in the process of investigating USAA Insurance to compile as many critical reviews, scam reports, lawsuits, and litigation info related to USAA Insurance. We will soon publish a more detailed dossier on USAA Insurance with in-depth analysis and a final projected score for USAA Insurance based on multiple factors.
If you or your friends/family have had an experience with USAA Insurance that you might want to share with us, please get in touch with us immediately. All communication is kept strictly confidential and private.