This consumer complaint against The Gold Travel was first published by an anonymous source at a (now defunct) website called ComplaintsBase.com on Aug 20, 2018.
The title of the complaint was –
The Gold Travel, Liars
and the user awarded a rating of 0/5 to The Gold Travel based on his/her experience.
Here is the complete text of the review which has now been deleted from the source –
They promised insurance on my trip, paid up front with free cancellation and money back guarantee. I had a serious accident happen in the family so I did have to cancel and they will not refund me. They want to charge me half the price of the trip to cancel. They lied through their teeth just to get me to sign up for the trip, horrible insurance, and no guarantees.
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