This consumer complaint against Rushmore Loan Management Services LLC was first published by an anonymous source at a (now defunct) website called ComplaintsBase.com on Jul 11, 2018.
The title of the complaint was –
Rushmore Loan Management Services LLC, Un- Authorized Payments
and the user awarded a rating of 0/5 to Rushmore Loan Management Services LLC based on his/her experience.
Here is the complete text of the review which has now been deleted from the source –
I have never had worse customer service, their interest rates are atrocious, and the month to month payments are all over the place.I got a $1,000 loan through Rushmore. Rather than the payments being monthly like I requested, they changed the payments to bi-weekly the second month and took the money out of my account without notice. When I called customer service I was told that I would have to put in a request and it would take another week to process. After that week another payment was taken out and nothing had changed. I have called customer service at least three times since then and still nothing has changed.
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