This consumer complaint against Rescuecom was first published by an anonymous source at a (now defunct) website called ComplaintsBase.com on Jul 26, 2018.
The title of the complaint was –
Rescuecom, Technology Scam Experts
and the user awarded a rating of 0/5 to Rescuecom based on his/her experience.
Here is the complete text of the review which has now been deleted from the source –
This company puts you in a position that demands that you pay upfront for an hours worth of work in order to even have them look at your computer. That cost me $200, but you cannot cancel their services for 48 hours…which I did not notice, so I ended up paying $600. It was a significant amount of money but they did not fix any of the issues I had with my network or my server. I called them again and again during the time frame that they were working on the technological issues because they claimed to be of service 24/7. I had a deadline that I needed to make so it was important to me that they finish in a timely manner. That did not happen. They kept coming up with more and more issues and trying to have me pay for another hour and another hour. I had to stop their services altogether before I ended up paying $1,000 total for my entire system to crash.
Defrauders.com Team is in the process of investigating Rescuecom to compile as many critical reviews, scam reports, lawsuits, and litigation info related to Rescuecom. We will soon publish a more detailed dossier on Rescuecom with in-depth analysis and a final projected score for Rescuecom based on multiple factors.
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