This consumer complaint against Pronto Insurance was first published by an anonymous source at a (now defunct) website called ComplaintsBase.com on Apr 12, 2019.
The title of the complaint was –
Pronto Insurance, Insurance that covers nothing
and the user awarded a rating of 5/5 to Pronto Insurance based on his/her experience.
Here is the complete text of the review which has now been deleted from the source –
I had Pronto Insurance when I got into my last car accident. It took them 2 months to send an adjuster to look at my car. I was taking Lyfts in the meantime, which cost me even more. Waste of money, and they would not set me up with a rental. Anyone I spoke with disregarded my concerns and told me I would get a call back. With the premium that I paid and the amount I spend every month on Pronto, I know I am getting scammed.
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