This consumer complaint against NelNet was first published by an anonymous source at a (now defunct) website called ComplaintsBase.com on Dec 22, 2018.
The title of the complaint was –
NelNet, Took Care of Nothing for Me
and the user awarded a rating of 0/5 to NelNet based on his/her experience.
Here is the complete text of the review which has now been deleted from the source –
Awful! Do not work with them on student loan consolidation. I applied and they lied to me and told me that I qualified to have my student loans discharged. They said they were going to take care of it for me I just had to sign some papers and pay a fee. They told to me to refer to their website for any questions, and to wait for a letter of confirmation. The only thing I got in the mail was a bill. They did not do anything about it.
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