This consumer complaint against Kenneth Goodrich was first published by an anonymous source at a (now defunct) website called ComplaintsBase.com on Aug 14, 2018.
The title of the complaint was –
Kenneth Goodrich, Greedy Kenneth Goodrich
and the user awarded a rating of 0/5 to Kenneth Goodrich based on his/her experience.
Here is the complete text of the review which has now been deleted from the source –
You probably know this guy from the perpetual advertisements for Goettl air conditioning. He is promoted as a family-friendly man with a family owned business that wants to look out for you and care for you. That is the complete opposite of what this man is up to. He is running an air conditioning scam with the prices he is charging and the way that he forces his technicians to sell units and products that customers do not need. I had one of these technicians attempt to sell me a whole new unit! That is nearly $2,000. I had someone else look into it for me and fixed it for $50. I did not need the new unit, The technician just wanted commision.
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