This consumer complaint against InTown Suites was first published by an anonymous source at a (now defunct) website called ComplaintsBase.com on Aug 20, 2018.
The title of the complaint was –
InTown Suites, Misleading Promoting of their Suties
and the user awarded a rating of 0/5 to InTown Suites based on his/her experience.
Here is the complete text of the review which has now been deleted from the source –
They misrepresent the suites and they advertise pricing significantly lower than they actually charge. They charged us $200 a night The place was definitely not worth that. It was horrendous. The bathroom was not clean, the bed sheets and comforter were stained, the room smelt like smoke and furniture was old and tarnished. I took one look at the room and demanded y money back. No refunds, apparently. Which was not communicated to us and we had already paid in full in advance. DO NOT stay here. So gross.
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