This consumer complaint against First American Home Warranty was first published by an anonymous source at a (now defunct) website called ComplaintsBase.com on Aug 14, 2018.
The title of the complaint was –
First American Home Warranty, Takes Weeks to Fill your Requests
and the user awarded a rating of 0/5 to First American Home Warranty based on his/her experience.
Here is the complete text of the review which has now been deleted from the source –
If you even inquire about a warranty they will call you at least ten times, but if you have an issue that needs attention, it is incredibly difficult to get ahold of anyone. Their customer service is a nightmare to deal with. Im currently struggling to have them get someone reliable to fix my AC unit. They sent someone out right away when I called the first time. The guy never showed so I called them for the contact number. They never put the request in, in the first place. I was going on a week without air conditioning in the middle of summer. They finally sent someone, who was not able to make it until 4 days later.
Defrauders.com Team is in the process of investigating First American Home Warranty to compile as many critical reviews, scam reports, lawsuits, and litigation info related to First American Home Warranty. We will soon publish a more detailed dossier on First American Home Warranty with in-depth analysis and a final projected score for First American Home Warranty based on multiple factors.
If you or your friends/family have had an experience with First American Home Warranty that you might want to share with us, please get in touch with us immediately. All communication is kept strictly confidential and private.