Commerce Direct – Review, Complaint and Allegation

This consumer complaint against Commerce Direct was first published by an anonymous source at a (now defunct) website called ComplaintsBase.com on Apr 4, 2018.

The title of the complaint was –

Commerce Direct, Improper Customer Service

and the user awarded a rating of 0/5 to Commerce Direct based on his/her experience.

Here is the complete text of the review which has now been deleted from the source –


They fix their prices to make it seem like they are the most reasonably priced e-commerce company to work with. Once you sign with them, however, you are stuck, and the difference is only slight. Their service is atrocious. They do not know how to give proper customer service at all. You cannot call them. I get a voicemail every time, so the only line of communication is through email. I have received one response in the past two weeks amongst 5 emails that I have sent. I had a problem with their software that was disabling my customer’s ability to purchase from my site. They would not get back to me about fixing the problem. I was losing sales and my customer base. It took us a month to solve the problem. By then we were down in sales by 60%. Terrible company! Do not rely on Commerce Direct.


 

Defrauders.com Team is in the process of investigating Commerce Direct to compile as many critical reviews, scam reports, lawsuits, and litigation info related to Commerce Direct. We will soon publish a more detailed dossier on Commerce Direct with in-depth analysis and a final projected score for Commerce Direct based on multiple factors.

If you or your friends/family have had an experience with Commerce Direct that you might want to share with us, please get in touch with us immediately. All communication is kept strictly confidential and private.

 

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