This consumer complaint against Blue Star Cruises LLC was first published by an anonymous source at a (now defunct) website called ComplaintsBase.com on Oct 7, 2018.
The title of the complaint was –
Blue Star Cruises LLC, Lost My Payment and Information
and the user awarded a rating of 0/5 to Blue Star Cruises LLC based on his/her experience.
Here is the complete text of the review which has now been deleted from the source –
I purchased a trip to the Bahamas with Blue Star last year for this summer. I called to make arrangements and I was disconnected. I have been calling and calling and no one will answer. I emailed customer service with the information I had from my purchase and they are claiming that I never purchased the cruise in the first place. Now I am getting calls about buying another cruise. I have asked for my money back several times only to be sent to a machine. Unprofessional and disorganized. I want a refund!!
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