This consumer complaint against American Financial Resources was first published by an anonymous source at a (now defunct) website called ComplaintsBase.com on Apr 16, 2018.
The title of the complaint was –
American Financial Resources, These brokers dont know what they are doing
and the user awarded a rating of 0/5 to American Financial Resources based on his/her experience.
Here is the complete text of the review which has now been deleted from the source –
Closing the loan on our house was the most difficult experience we could imagine. They could not seem to lock in a rate with us. They changed it three times. We were charged outrageous fees for their indecisiveness. They seemed very unprofessional and incompetent considering they could not make sense of the situation for us. We have no idea why it took so long. Once they finally gave us a reasonable rate, we have more trouble in communication because we could not get ahold of the proper documents and title. They are just slow and incompetent.
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